Or contact directly by emailing: Sales@pikedreamers.com

Call or Text: 1-847-721-3898

 

Musky & PikeDreamers

52 Oxford Dr

Lincolnshire, IL

United States 60069

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Common Questions:

Payment and Shipping

In order to provide you the lowest price we ship directly from the store within 5 business days of receiving payment. Please allow up to 6 to 10 days for delivery.

 

Prices:

USA (Continental 48 states)

Below $49 order shipping cost of $3.99

$49 and up FREE SHIPPING!

 

Canada(Alaska and Hawaii included) 

Under $150 shipping is $15

Over $150 FREE SHIPPING

Why is shipping to Canada expensive?

          -We have worked in the updated import taxes to Canada. We have adjusted our shipping prices to reflex these import taxes and split the fees with our customers. We will cover import fees and shipping if you order over $150.

 

We Ship to the rest of the World:

Select "International" at checkout

  

Sales:

Must follow terms of sale, we reserve the right to void all sales if guidelines are not followed. No discounts will be given after point of sale, or after end date. Contact us for more details

 

Returns

Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We hold the right to inspect and determine if the products are not in the original conditions.

 

We do not accept return on subscription packages. This includes and is limited to PDBOX subscriptions. See below for refunds on the PDBOX

 

The photo representation are a close but not complete accurate representation of exact colors and resemblance. All of our lures are hand made and custom made in the USA. Not every photo will be an exact match to the lure you receive. 

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds will be issued in store credit, customer will be given gift card with exact dollar (USD) of refund. If customer is approved, then refund will be processed.

 

PDBOX: refunds can only be given two months ahead of the given subscription. please contact us for more information before placing order

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@pikedreamers.com and send your item to: 2 Andover Ct Lincolnshire, IL 60069. or call (847)-721-3898

 

Promo Codes:

We reserve the right to withhold the reduced rate of the product from the promo code if the following rules are obstructed

  1. promo code is expired

  2. returning user has already received promo code

    1. identical address

    2. Identical Name

    3. Identical email

  3. promo codes are not valid for sale items or while using an additional promo code. Tax rates apply. Shipping rates apply.

  4. Promo Code must be made on initial transaction, no coupon will be added to an order after processed.

 

Shipping

Our products are shipped within 4-6 business days. We primarily use USPS but are flexible using UPS for international orders. To return your product, you should mail your product to: 52 Oxford Dr. Lincolnshire, IL 60069. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

If for any reason you do not receive your order or it does not include

what was ordered, the customer has 12 business days of purchase date

to contact us, we will not refund or return any products after the time

has expired.

 

Privacy Policy

 

WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

CONSENT

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@pikedreamers.com or mailing us at: PikeDreamers 52 Oxford Dr. Lincolnshire, IL 60069

 

DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Wix.com

 

Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Wix.com’s data storage, databases and the general Wix.com application. They store your data on a secure server behind a firewall.

 

Payment:

 

If you choose a direct payment gateway to complete your purchase, then Wix.com stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more insight, you may also want to read Wix.com's Terms of Service here or Privacy Statement here.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@pikedreamers.com or by mail: 52 Oxford Dr. Lincolnshire, IL 60069

WARNING: These products may expose you to chemicals including lead, which are known to the State of California to cause cancer, and lead which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

 

LureBombs (12-15")
EskimoTail-#7
BabyTail-#4
RipplerBait-#10
StrykerTail-#10
Musky Muncher- #8&9
WeedWacker-#7
Lil' WeedWacker-#7
Spinnerbait (6-8")
PikeRat-#5
Show More

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© 2020 Musky and Pike Dreamers

Free USA shipping over $49* 

and Canadian over $150

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